About Role
The Logistics Coordinator will provide administrative and logistical support by performing the route planning duties diligently. Responsibilities could include but are not limited to route planning, allocation of fleet equipment and drivers and maintaining constant communication with drivers to ensure safe operation and compliance with regulatory requirements
Responsibilities
● Manage the loading process such as scanning, building pallets, securing freight and order organization
● Ensure that all driver loads are built accurately.
● Plan, optimize, distribute, monitor and follow-up with daily route assignments to ensure customers are serviced per company expectation. Communicate with drivers to make sure they are dispatched timely and accurately.
● Create initiatives to make sure service levels are met on a daily basis.
● Develop transportation plans to support events including holidays, short-term open/close schedules and seasonality.
● Identify and communicate current or future transportation issues, as well as recovery plans.
● Actively work with drivers and warehouse staff with the KPI's, loading process, IT support, and coaching where needed.
● Record shipment details on the computer system.
● Perform in collaboration with Operations Manager to enhance load capacity and reduce damaged merchandise and loading errors.
Qualifications
● E-Commerce last mile delivery experience
● Be able to work 8:00am to 4:30pm, Mondays to Fridays on site
● Be able to work 10:00pm - 11:00pm for routing for everyday operations
● 1-3 years experience in planning, transportation, supply chain, or logistics must.
● Knowledge of DOT and OSHA guidelines
● Knowledge of any Transportation Management Systems is preferred.
● Proficiency with MS Office.
● Routing Software experience a plus
● Knowledge of Chicago/ Detroit /St louis/ indiana/ Milwaukee.
● Great Work ethic
● Detail Orientated
● Flexibility (Early mornings, weekends, Holidays)
● Bilingual in Mandarin (required) and English